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First rate response to crisis in upper Teesdale

by Teesdale Mercury
June 12, 2020
in News
First rate response to crisis in upper Teesdale

HERE TOP HELP: Ready to set up a free delivery from J Raine & Sons are Andy Mitchell

THE response from businesses and and community groups to the Covid-19 crisis in Middleton-in-Teesdale has been hailed by residents.

Almost all of the village’s shops have worked with volunteers to ensure vulnerable and elderly residents have “wanted for nothing” . 

Resident and former parish councillor Lorraine Walkden singled out Upper Teesdale Argicultural Support Services (Utass) as being a driving force behind the village’s response.

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She said: “Utass has been a good lead on it. We have a team of volunteers who de-liver food, prescriptions and hot food. “The Co-op has been marvellous. They have gone over and beyond – if people are desperate for stuff they drop it off. We have wanted for nothing. Utass has a proper delivery service where they work hand-in-glove with the Co-op.”

Utass’ Emma Spry ex-plained that the delivery scheme had initially been tri-alled with a handful of resi-dents before it was formally launched. She said: “We had quite a lot of interest. It is just trying to First rate response to crisis in upper dalelimit the number of people going into the Co-op to keep those Co-op staff safe.”

Mrs Spry said the scheme worked by people calling Utass and placing an order from a list of goods on sale. The list runs according to items along each aisle in the store so that volunteers can take a simple route through the store to collect the items that have been ordered. The purchase is made using the Utass debit card.

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Once delivered the resident can then pay for the groceries by card or by making an elec-tronic transfer to the Utass bank account. Other shops earning praise from residents include G&J Newsagents which is “out every day” trying to source things for people, and the village chippy which is giving “free chips to frontline workers” .

Mrs Walkden said the Tees’Pot cafe, is “doing really nice things for Middleton Care where they take them a batch of scones” . She also highlighted the efforts being done by J Raine & Son hardware store.

She said: “They are doing home delivery, especially for older people who can’t get out, but can work in their gar-dens. Andy Mitchell, from the hardware store, said there was great demand for the free de-livery service. He added: “There are a lot of old and vulnerable people who can’t go out. “We have been down as far as Barnard Castle making deliveries. We will deliver a single bag of sticks or ten bags of com-post. They just ring up and we will deliver.  We are just happy to do it.”

Mr Mitchell also marvelled at how the coronavirus crisis had brought the village to-gether. He said: “Everyone is pulling together. It is abso-lutely brilliant. People are re-ally pushing the boat out to help each other.”

He pointed to Teesdale Hotel which had devised a scheme where people follow a one-way system to dish up a Sunday lunch takeaway. The village chemist and McFarlane’s Butchers were also hailed for the way they are helping during the crisis, Mrs Walkden said.

She concluded: “We are dead lucky.”

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