A TRAVEL agency in Barnard Castle has been named as one of the best in the business.
Kyle Travel won a place in a list of the top agencies in the UK and Ireland by industry bible Travel Trade Gazette (TTG). Kyle Travel was one of just three agencies in the North East category to earn a place in this prestigious list.
More than 400 travel agencies and branches put themselves forward for consideration for TTG’s Top 50 Travel Agencies 2021 and a shortlist of 100 finalists across 20 categories were named. Each regional finalist was interviewed by a TTG journalist at the start of the year to assess their customer service, expertise, business performance, and efforts to give back to the local community with particular attention paid this year to their handling of the Covid-19 crisis.
Carol Hunter, branch manager at Kyle Travel, said: “We are delighted to have earned a place in TTG’s top 50. After the very challenging year, it was lovely to come together and hear all of the positive stories that have happened throughout the year. It means so much to be recognised, especially this year.”
TTG editor Sophie Griffiths said: “Now in its sixth year, our TTG Top 50 Travel Agencies initiative sees us scour the UK and Ireland to find the hardest-working, most committed and most successful travel agency businesses in the land. Against the backdrop of the coronavirus pandemic, travel agents have been tested to their limits over the past 12 months. But the nation’s best agencies have shone particularly brightly, working tirelessly – often for little or no reward – to prioritise the safety and wellbeing of their customers. From repatriating huge volumes of travellers from around the world at the start of the crisis to battling for refunds on their behalf for months on end, their worth really has been proven.”
